The repair process duration depends on the complexity of the issue and the availability of necessary parts. We aim to complete repairs as quickly as possible while ensuring quality. Our technicians will provide you with an estimated timeline during the assessment phase.

Yes, we provide a warranty on our repairs. The warranty duration varies depending on the type of repair and the parts used. Our technicians will inform you about the specific warranty terms for your repair.

Absolutely! We understand the importance of staying updated. You can check the status of your repair by reaching out to our customer support team or on our official Facebook Page.

Yes, we require a down payment for most repairs, especially for ordering any necessary parts. Our team will inform you about the down payment amount during the quotation process.

In the rare event that your device is deemed irreparable, we will inform you of the situation and discuss available options. These options may include salvaging usable parts or recycling the device responsibly.

We prioritize customer data privacy and security. Our technicians follow strict data backup protocols before initiating any repairs to ensure your data is protected. However, we recommend backing up critical data on your own before bringing in your device.

If the same issue occurs again within the warranty period, we will reevaluate the problem and reattempt the repair at no additional cost to you. Our priority is to ensure your satisfaction with our services.

We may have limited loaner devices available, subject to availability. Please inquire with our staff during the intake process if you need a temporary replacement device.

We value your feedback! You can share your experience and suggestions by completing the feedback form provided after the repair. Additionally, you can reach out to our customer support team with any feedback or concerns.

Currently, we only offer in-shop repairs. However, if you have multiple devices requiring repair, we can discuss possible arrangements for on-site services.

Our services typically cover devices that are no longer under manufacturer warranty. If your device is still under warranty, we recommend contacting the manufacturer or authorized service centers.

If you have any other questions or require further assistance, don't hesitate to contact our friendly customer support team. We're here to help! message us now!